Numerich Customer service

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bgreenea3
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Numerich Customer service

Post by bgreenea3 » Mon Mar 03, 2014 6:44 pm

Anybody have any experience wiith Numerich's customer service? I tried to call them a couple times today and either got a "we're really busy call back Thursday" message or just a Busy signal...

I'd email them but they don't have one on their site...

I want to see about returning the buttstock they sent me and getting a different one since it is way off,Quality wise, of the rest of the stock and quite crappy. where the forestock and handgards were super nice. (for my enfield project)
"Courage is being scared to death... and saddling up anyway."

-John Wayne

greener

Post by greener » Tue Mar 04, 2014 7:03 am

I got good response but I was calling to find out what part to order. They probably knew you wanted to return something.

No leave a voice mail and we might get back to you?

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Bullseye
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Post by Bullseye » Tue Mar 04, 2014 7:52 am

You've probably already seen this but I'll post it anyway http://www.gunpartscorp.com/Return-Policy.htm

If less than 30 days since purchase, you can print a return label. I don't know if your part was was listed in the catalog as new or used condition.

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bgreenea3
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Post by bgreenea3 » Tue Mar 04, 2014 12:35 pm

I read their return policy. .. I wanted to talk to someone first because I only wanted to return part of an item.... The busy signal makes me think they are having phone trouble..
"Courage is being scared to death... and saddling up anyway."

-John Wayne

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Post by bgreenea3 » Wed Mar 05, 2014 2:17 pm

I got a call from Numrich today they were really good and willing to do the return on the stock ... I give them a big :thumbs up:
"Courage is being scared to death... and saddling up anyway."

-John Wayne

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Post by Bullseye » Wed Mar 05, 2014 6:15 pm

They're a good business and they know customer service is number one!

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Post by bgreenea3 » Thu Mar 06, 2014 12:06 am

I was getting worried when I was having trouble getting through. ..
"Courage is being scared to death... and saddling up anyway."

-John Wayne

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