Bad 9mm ammo

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Hakaman
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Bad 9mm ammo

Post by Hakaman » Mon Apr 13, 2015 4:45 pm

I recently purchased 250 box of 9mm from:
https://www.10ring.com/
To make a long story short, the ammo was terrible. It came 6 rounds short and would not cycle my Beretta M9. Every spent round had to be manually ejected before the next round would chamber, every time, because the ammo was underloaded! To me, that is unacceptable, and a possible safety issue. Here is the email I sent them and the response I got back, and i'm not happy:

Subject: TenXring 9mm ammo

I purchased a 250 round box of 9mm ammo, as you can see with the attached reciept I included below. I did a manual count of the box because it looked a little short on numbers, and it came with only 244 rounds. Not the end of the world, but not what was advertised. If that were the case with every box, it would be quite a money maker for you folks? I could have tolerated the 6 pieces short if the ammo actually cycled my gun. I was shooting my Beretta M9 and every round had to be manually ejected and the next one fed because of being underpowered. Maybe this is another way to save money, by undercutting the powder charge? UNACCEPTABLE. Talking with friends on a few forums they suggested this was a bad deal and to contact your customer service and file a complaint, well this would be that. I would like to know what you might do about this, as I am completely unsatisfied with you 9mm ammo? My friends are waiting for my follow up posts of review.
Thank you,
Tom


Tom,

I’m so very sorry you are having trouble with TenXRing ammo. Unfortunately, I am not the maker of this ammo.

You are not alone. I have been contacted by several unhappy TenXRing ammo customers. I have not yet been able to locate contact information for the actual manufacturer.

I wish I could be of service to you as I do understand your frustration. Perhaps you could eliminate these issues in the future by loading your own ammunition.

Kimberly Spellman
General Manager
10Ring.com

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Post by Bullseye » Mon Apr 13, 2015 5:35 pm

A quick look at this website and it shows they are not currently selling any ammunition. Did they carry ammo for sale before? It is possible that this company has a business name close to the actual ammo manufacturer? Was the ammo remanufactured, or sold as new production?

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Post by Hakaman » Mon Apr 13, 2015 6:11 pm

I feel a little embarassed because I made a mistake, it is a similar named company, and I made myself call back and appologize to the customer service for my stupid mistake. Here is the box the ammo came in, and it was purchased at Dick's Sporting Goods, it's TenXring:
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Post by Bullseye » Tue Apr 14, 2015 6:22 am

It happens. I was a little surprised by your recount of the company's response and that made me look a little closer at their website. Apparently you are not alone in this mistake as she mentioned several people calling her about this product. She may want to modify her statements to any future callers to help guide them toward the true manufacturer. Perhaps Dick's has a record of where this brand of ammo is produced. They must have records of the retail supplier they purchased it from, and if that's not the manufacturer, there should be a paper trail back to who ever it is.

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Post by Hakaman » Tue Apr 14, 2015 10:29 am

Initially, I emailed my disatifaction to 10ring.com, and was wrong by thinking they made this ammo themselves. When I found out my error, I called the salesperson personally and appologized for the dissatisfaction that was evident in my email. She understood completely, and totally accepted my appology, telling me this situation has gone on many times before. The name of the actual manf is TenXring, and when you google TenXring the search brings up 10ring.com, which is where I stumbled. I don't know if I want to take it back to Dick's or not, maybe i'll try it in my Glock and see if it cycles it. The problem with continual cycling failures in not only the hassle, but also a safetly issue. When I have to continually focus on clearing a round from a loaded gun, it makes me a little nervous for safety's sake.

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Post by bgreenea3 » Wed Apr 15, 2015 8:53 pm

She did give good advice. ... next time load your own! :P
"Courage is being scared to death... and saddling up anyway."

-John Wayne

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