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Numerich Customer service
Posted: Mon Mar 03, 2014 6:44 pm
by bgreenea3
Anybody have any experience wiith Numerich's customer service? I tried to call them a couple times today and either got a "we're really busy call back Thursday" message or just a Busy signal...
I'd email them but they don't have one on their site...
I want to see about returning the buttstock they sent me and getting a different one since it is way off,Quality wise, of the rest of the stock and quite crappy. where the forestock and handgards were super nice. (for my enfield project)
Posted: Tue Mar 04, 2014 7:03 am
by greener
I got good response but I was calling to find out what part to order. They probably knew you wanted to return something.
No leave a voice mail and we might get back to you?
Posted: Tue Mar 04, 2014 7:52 am
by Bullseye
You've probably already seen this but I'll post it anyway
http://www.gunpartscorp.com/Return-Policy.htm
If less than 30 days since purchase, you can print a return label. I don't know if your part was was listed in the catalog as new or used condition.
R,
Bullseye
Posted: Tue Mar 04, 2014 12:35 pm
by bgreenea3
I read their return policy. .. I wanted to talk to someone first because I only wanted to return part of an item.... The busy signal makes me think they are having phone trouble..
Posted: Wed Mar 05, 2014 2:17 pm
by bgreenea3
I got a call from Numrich today they were really good and willing to do the return on the stock ... I give them a big
Posted: Wed Mar 05, 2014 6:15 pm
by Bullseye
They're a good business and they know customer service is number one!
R,
Bullseye
Posted: Thu Mar 06, 2014 12:06 am
by bgreenea3
I was getting worried when I was having trouble getting through. ..